FAQ

How do I change my password?

◆If you can log in:
After logging in, your name will be displayed in the upper right corner of the screen.
Click on “ユーザー設定” and “ログアウト” to change your password.

◆If you are unable to log in:
・If your login ID is “registered with a valid e-mail address”, click “For password reset or if you have forgotten it, please click here “ on the login screen.

・If your login ID is not an email address, but a numeric ID, 

＊Those who registered an account with a dummy address before mid-August 2024 are included.
We are unable to make changes on your screen. Please share your preferred password with us and we will change it.